Privacy Policy

This Privacy Policy describes how TryScent “Website,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our services, make a purchase on tryscent.co (“Website”), or otherwise interact with us in connection with the Website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a Website visitor, or any other person whose data we have collected in accordance with this Privacy Policy.

TryScent a subsidiary of Search People Enterprises Canada, a company headquartered in Vancouver, British Columbia, Canada.

Please read this privacy policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and take any other measures required by law.

How We Collect and Use Your Personal Information

To provide our services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on your interaction with us.

In addition to the specific purposes described below, we may use your information to communicate with you, provide or improve our services, comply with legal obligations, enforce our Terms of Use, and protect our services, our rights, and the rights of our users or third parties.

What Personal Data We Collect

The type of personal data we collect depends on how you interact with our website and use our services. By “personal data,” we mean information that identifies you or can be associated with you.

Information We Collect Directly From You

These include, among other things:

  • Contact information (name, address, phone number, email address)
  • Order Information (Name, Billing Address, Shipping Address, Payment Confirmation, Email Address, Phone Number)
  • Account information (username, password, security questions)
  • Shopping information (viewed products, shopping cart, saved items, fragrance preferences, reviews, recommendations, gift cards, or purchases)
  • Fragrance Preferences and Fragrance Profiles for Personalized Recommendations
  • Customer Support Information

Some features of the services require you to provide certain information. If you do not provide this information, certain features may be limited.

Information About Your Use

We may automatically collect data about your use of the site (“Usage Data”), such as through cookies, pixels, and similar technologies. This includes:

  • Device Information
  • Browser Information
  • IP address
  • Network connection
  • Interactions with the Services

Information from Third Parties

We may receive data from third parties, such as:

  • Platforms such as Shopify
  • Payment Service Provider
  • Social Media
  • Fragrance Recommendation and Personalization Services

How We Use Your Personal Information

Provision of Services:
To process orders, payments, shipping, and returns, as well as to provide personalized fragrance recommendations.

Marketing and Advertising:
To send you offers, new products, and personalized recommendations based on your fragrance preferences.

Security and Fraud Prevention:
To detect and prevent fraudulent or illegal activities.

Communication and Improvement:
To provide support and improve our services and algorithms.

Cookies

We use cookies to operate and improve our website, analyze user behavior, and personalize content.

You can disable cookies through your browser settings, but doing so may limit functionality.

Disclosure of Personal Data

We may share your information in the following cases:

  • To service providers (e.g., payment processing, shipping, support)
  • To Our Marketing and Business Partners
  • With your consent
  • Within our corporate group
  • To comply with legal obligations

We do not sell your personal information.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

Data on Children

Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

Security and Storage

We use security measures such as SSL encryption. However, absolute security cannot be guaranteed.

The retention period depends on various factors (e.g., legal requirements, account maintenance).

Your Rights

Depending on where you live, you may have the following rights:

  • Information About Your Data
  • Deletion of Your Data
  • Correction of Incorrect Data
  • Data Portability
  • Restriction of Processing
  • Withdrawal of Your Consent
  • Marketing Communications Management

Complaints

If you have any concerns, please contact us. You may also contact your local data protection authority.

Contact Information

If you have any questions about this privacy policy or our data processing practices, please contact us:

Email: tryscent
Phone: +1 (888) 373-6114
Address:
Operating Company: Lancer Properties LLC